Contact & Policies

Your complete satisfaction is our #1 priority. At CountingWorks, Inc., we do whatever it takes to make sure your expectations are met on every order we complete. We back all of our products with a 10 day no-hassle money back guarantee.

Printed Courses - 

For a refund on CTEC or EA bundled courses, products must be returned in good condition within 10 days of receipt. Include a copy of the packing slip and indicate the reason for the return. Please send the return to 1950 E 220th Street, Suite #110 Long Beach, CA 90810.

For information regarding refunds, complaints and program cancellation policies, please contact our Customer Service Department at 1-800-384-1101 or send an email to

CountingWorks offers discounts periodically for various course products. Watch for special promotions to enjoy great savings on our CPE products.

Have Questions?
Get answers to commonly asked questions on our knowledge base.

Or Contact Us
For the fastest service on CPE products and technical support, chat with us online.

Or send an email to

Our friendly Account Executives are available Monday - Friday from 8 am -5 pm Pacific time.

Mail Correspondence can be sent to:
CountingWorks, Inc.
2549 Eastbluff Drive #448
Newport Beach, CA 92660

Or reach us by Fax:
Fax: 1-818-743-0550

Payment Options
We accept Visa, Mastercard, Discover and American Express. When you place your order online, your credit card is charged at the time of purchase for all courses or bundled-hour packages. In the event of a problem with your payment method, you can contact an account executive and decide on another method of payment.

Sales Tax Policy Requirements
No sales tax is applicable for online courses or bundled hour packages.